Questx

Questx provides claim services to carriers that include roadside assistance, towing services, insurance claims and glass software solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Automotive and Insurance. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Questx is based in Saint Johns, Michigan. You can read more at questx.tech.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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