FIVED INFOTECH INC.

FIVED INFOTECH INC. is a Software Development & IT consulting firm focuses implementing scalable, secured and reliable software solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, Data Governance, Data Storage, Loyalty Programs and Personalization, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

FIVED INFOTECH INC. is based in Pleasanton, California. Their site is fivedinfotech.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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