OCX Cognition

OCX Cognition is a SaaS based predictive CX analytics platform. The job it does: turning data into dashboards and reports people actually read.

The natural audience is analysts and leadership teams. Alongside the main category they mention Predictive Analytics. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

OCX Cognition is based in Scottsdale, Arizona. More on ocxcognition.com.

Before you commit, look at data connectors, modeling layer, and viewer pricing. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know OCX Cognition well, your review carries weight here.