All Points Communications

All Points Communications provides recovery, backup, consulting, network security, project management, hardware and software solutions. The job it does: handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list IT Management and Network Hardware, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

All Points Communications is based in Basking Ridge, New Jersey. You can read more at allpointscom.com.

Before you commit, look at self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

If you have worked with All Points Communications, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.