Impact Business Information Solutions

Impact Business Information Solutions provides software solutions for the life and health sciences sector. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Information Services, Life Science and Professional Services. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Impact Business Information Solutions is based in Princeton, New Jersey and around since 1997. Their site is ibisworks.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Impact Business Information Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.