TorqueWorx

TorqueWorx is a it services and consulting company. Full service call center solutions company focused on workforce management. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Mobile and Social Media. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

TorqueWorx is based in Detroit, Michigan and founded in 2012. More on torqueworx.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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