Virtual Concierge

Virtual Concierge is an IT company that provides customized software solutions to develop digital platforms for hotels. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list Hotel, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Virtual Concierge is based in Austin, Texas. You can read more at virtualconciergesoftware.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with Virtual Concierge, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.