ShoreGroup

ShoreGroup is the globally recognized managed services company helping customers achieve their strategic goals by empowering IT operations. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Business Intelligence, Customer Service and Information Services. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

ShoreGroup is based in New York, New York and founded in 1999. You can read more at shoregroup.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with ShoreGroup, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.