acsential

Acsential is a Strategic Management, Facilities Services, Construction and Information Technology Firm. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Management Consulting, Marketing and Professional Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

acsential is based in Atlanta, Georgia and around since 2001. You can read more at acsential.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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