Friendly

Friendly is a robotic cognition company that offers workflow automation solutions for insurance and financial services. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Financial Services, Insurance, Life Insurance and Robotics, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Friendly is based in San Francisco, California and around since 2019. More on friendlycares.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

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