LetsChat

LetsChat is a software development company that creates a chatbot to improve communication between salespeople and their prospects. Put simply, it is about answering common questions automatically and routing the rest to people.

The natural audience is support teams with high volume. They also list Chatbot, Information Services and Video Chat, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

LetsChat is based in Palo Alto, California. You can read more at letschat.chat.

Before you commit, look at training sources, accuracy on your own docs, and escalation paths. Get the renewal terms in writing before the first invoice.

If you have worked with LetsChat, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.