Changepoint

Here is Changepoint in plain terms. Barometer IT provides SaaS-based enterprise portfolio management software solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Information Services and Internet of Things. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Changepoint is based in Minneapolis, Minnesota and around since 1992. More on changepoint.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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