ProRules

ProRules provides BPM software solutions and services, focusing on business process enhancement. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Training, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

ProRules is based in Louisville, Kentucky. Their site is prorules.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with ProRules, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.