Change Healthcare

Change Healthcare is a healthcare technology company that focuses on revenue and payment cycle management services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Analytics, Health Care, Medical and Payments. As a very large company team themselves (5,000+ people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Change Healthcare is based in Nashville, Tennessee and around since 2007. More on changehealthcare.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Change Healthcare, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.