ITelagen

ITelagen leverages enterprise grade IT management tools to proactively monitor, manage, host and support ones' IT infrastructure. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Management Consulting and Management Information Systems. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

ITelagen is based in Sarasota, Florida and founded in 2008. More on itelagen.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with ITelagen, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.