Integrated Document Technologies

IDT's clients include governments, state agencies, manufacturers, distributors, financial services companies, and insurance companies. That is the short version of Integrated Document Technologies. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Analytics, Business Information Systems, Business Intelligence, Consulting and Data Mining. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Integrated Document Technologies is based in Itasca, Illinois. Their site is idt-inc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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