Verbatim

Verbatim has been developing and marketing innovative, high-quality products for storing, moving and using digital content. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Data Storage and Hardware. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Verbatim is based in Charlotte, North Carolina and around since 1969. Their site is verbatim.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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