MINACT

MINACT is a leading provider of career training and support services to government agencies and businesses. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, Education, Government and Human Resources, so expect those to show up in the feature set. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

MINACT is based in Jackson, Mississippi and around since 1978. You can read more at minact.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with MINACT, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.