Tri Tuns

Tri Tuns specalizes in CRM adoption, software adoption, organizational change, success training, IT effectiveness and consulting services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting and Training, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Tri Tuns is based in Bethesda, Maryland and founded in 2006. You can read more at trituns.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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