Info-Tech Assist

Info-Tech Assist was established to provide fast, honest and affordable computer services to residential and small businesses in need,. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting, Hardware and Wireless. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Info-Tech Assist is based in Lucerne Valley, California. Their site is infotechassist.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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