CivicServe

CivicServe is a secure, cloud-based solution centralizing economic development operations, stakeholders, and activities in one system. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list GovTech, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

CivicServe is based in Bloomington, Illinois. More on civicserve.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

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