ID Solutions

ID Solutions has evolved from a hardware integrator to a full-service manufacturer & solution provider of barcode scanners, RFID, etc. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Manufacturing. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

ID Solutions is based in Phoenix, Arizona. Their site is accessids.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with ID Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.