MRCC

MRCC is a revolutionary IT services company providing IT Staffing, Publishing Services, customized Learning and Technology Solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

MRCC is based in Billerica, Massachusetts and founded in 1996. Their site is mrccsolutions.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with MRCC, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.