Muni-Link

Muni-Link is a municipal billing software that offers utility, water, sewer, electricity billing and website services. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. Alongside the main category they mention Billing. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Muni-Link is based in Bellwood, Pennsylvania and founded in 2012. More on muni-link.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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