Optelcon

A leading global profitability improvement, sourcing and solutions integrator. That is the short version of Optelcon. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consumer Electronics and Information Services. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Optelcon is based in Glenview, Illinois. Their site is optelcon.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used Optelcon? Rate it.