AlertOps

AlertOps revolutionizes the approach used by an IT workforce to integrate incident management identification, resolution. In practice that means handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list Cloud Computing, DevOps and IT Management, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

AlertOps is based in Bloomingdale, Illinois and around since 2012. Their site is alertops.com.

Before you commit, look at self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

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