eServicePro
eServicePro is a software company
Overview
eServicePro is a software company. Put simply, it is about handling IT tickets, assets and changes in an organized way.
Who is it for? Mostly IT departments. They also list Facility Management, Industrial and IT Management, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
eServicePro is based in Dover, Delaware and founded in 2019. Their site is eservicepro.com.
Our checklist for this category: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.
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Key features
Industrial
IT Management
Company
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