J.A. Woollam Co.

J.A. Woollam Co. is a research company specializing in ellipsometry software and services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Robotics, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

J.A. Woollam Co. is based in Lincoln, Nebraska and around since 1987. You can read more at jawoollam.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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