Sunburst Hospitality

Sunburst Hospitality is a hospitality company offering hotel management services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Hospitality, so expect those to show up in the feature set. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Sunburst Hospitality is based in Silver Spring, Maryland. More on snbhotels.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Sunburst Hospitality, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.