GoServicePro

GoServicePro offers solutions that enable end-to-end field service operations with scheduling, partner management and offline wireless. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Mobile and Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

GoServicePro is based in Cincinnati, Ohio and around since 2001. Their site is goservicepro.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with GoServicePro, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.