Royal Duff Enterprises

Royal Duff Enterprisesis a software and telecommunication services holding company. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Customer Service and Telecommunications, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Royal Duff Enterprises is based in Cincinnati, Ohio. Their site is royalduffenterprises.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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