RevoTRAC
RevoTRAC is a resource management company that offers proactive maintenance and software integration services
Overview
RevoTRAC is a resource management company that offers proactive maintenance and software integration services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting and Training. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
RevoTRAC is based in Austin, Texas. Their site is revotrac.com.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.
If you have worked with RevoTRAC, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.
Key features
Training
Company
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