CRM BI

CRM BI helps businesses implement solutions for sales marketing and customer service. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Business Intelligence and CRM. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

CRM BI is based in New York, New York. Their site is crmbi.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

If you have worked with CRM BI, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.