BayPackets

BayPackets is a communications software company providing IP multimedia subsystem compliant multi-network voice and data solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

BayPackets is based in Fremont, California. Their site is baypackets.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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