Jon Rosen Systems

JON ROSEN SYSTEMS INC offers professional computer services and hardware support for business and home users. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting and Hardware, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Jon Rosen Systems is based in Williamsville, Virginia. More on jonrosensystems.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Jon Rosen Systems, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.