Tier 1 Techs

Tier 1 Techs provides managed services to Hospitality, Non-Profit, and Health Care Clients from the Florida Keys to West Palm Beach. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Health Care and Information Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Tier 1 Techs is based in Miami, Florida and founded in 2009. You can read more at tier1techs.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Tier 1 Techs well, your review carries weight here.