Solutions IT
Solutions IT is an information technology firm that offers technical assistance, data backup and network...
Overview
Solutions IT is an information technology firm that offers technical assistance, data backup and network security. The job it does: assessing, monitoring and responding to security threats on your behalf.
It makes the most sense for companies without a full security team. They also list Network Security and Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
Solutions IT is based in Gresham, Oregon. Their site is helpmesolutions.com.
Our checklist for this category: response times, what is included in monitoring, and reporting. Get the renewal terms in writing before the first invoice.
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Key features
Technical Support
Company
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