Ciqada

Ciqada is an IOT platform that provides cloud management, device management, and technical product support services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Cloud Management, Hardware and Internet of Things. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Ciqada is based in Piscataway, New Jersey. You can read more at ciqada.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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