Purvis Business Machines
Purvis Business Machines provides office equipment and document management solutions
Overview
Purvis Business Machines provides office equipment and document management solutions. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
Who is it for? Mostly support teams from two people to hundreds. Related areas on their profile: Customer Service, Document Management and Wholesale. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Purvis Business Machines is based in Meridian, Mississippi. Their site is gopurvis.com.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.
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Key features
Document Management
Wholesale
Company
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