ServSolid

ServSolid offers IT services such as product engineering, ERP, infrastructure management, application development and maintenance. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Enterprise Resource Planning (ERP) and IT Infrastructure, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ServSolid is based in Sterling, Virginia. Their site is servsolid.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with ServSolid, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.