Ecodocx

Ecodocx LLC provides software and comprehensive solutions in customer communications and enterprise content management areas. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Information Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Ecodocx is based in Boston, Massachusetts and founded in 2009. More on ecodocx.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Ecodocx, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.