The Doctors Answer

The Doctors Answer is a medical company that provides specialized professional answering services specifically for the medical community. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Audio and Health Care, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

The Doctors Answer is based in Goshen, Indiana and founded in 1994. You can read more at thedoctorsanswer.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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