ChatBook, Inc.

Here is ChatBook, Inc. in plain terms. Crafter enables enterprise marketers to automate acquiring leads and providing best customer experience in your absence. The job it does: running multi-step campaigns that react to what people do.

Who is it for? Mostly marketing teams with more than one channel. Related areas on their profile: Advertising, Digital Marketing and Marketing Automation. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ChatBook, Inc. is based in Roppongi, Tokyo. More on crafter.co.jp.

Our checklist for this category: CRM integration, lead scoring, and how fast the learning curve is. Get the renewal terms in writing before the first invoice.

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