Omega Technical Solutions

Omega Technical Solutions offers technical helpdesk support, cybersecurity, cloud computing, and managed IT services for businesses. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Computing, Hardware, Technical Support and Unified Communications, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Omega Technical Solutions is based in Haymarket, Virginia and founded in 2007. You can read more at omegatechnicalsolutions.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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