Continental Technologies, Inc.

Continental Technologies, Inc. is a it service management product. CTI configures, distributes, designs and maintains technology solutions for customers around the globe and remains both privately-held. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list IT Management, Security and Virtualization, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Continental Technologies, Inc. is based in Hunt Valley, Maryland and around since 1985. You can read more at webcti.com.

Before you commit, look at self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

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