Reactive Products

Reactive Products is an IT consulting firm that offers software development, IT infrastructure design, resource management, and staffing. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, IT Infrastructure and Staffing Agency, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Reactive Products is based in Roslyn Heights, New York. More on reactiveproducts.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Reactive Products, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.