Sharper Technology

Sharper Technology is providing cyber-security and IT infrastructure solutions. The job it does: handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. Alongside the main category they mention Consulting, Cyber Security and IT Infrastructure. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Sharper Technology is based in Campbell, California and founded in 2003. Their site is sharpertechnology.com.

Things worth asking about: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with Sharper Technology, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.