Mhelpdesk

Mhelpdesk is a mobile service management system. The job it does: assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. Related areas on their profile: Network Security, Small and Medium Businesses and Venture Capital. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Mhelpdesk is based in Sterling, Virginia and founded in 2009. Their site is mhelpdesk.com.

Our checklist for this category: response times, what is included in monitoring, and reporting. Ask for a trial on your own data, not a canned demo.

If you have worked with Mhelpdesk, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.