Event Capture Systems

Event Capture Systems provides software and hardware for process monitoring and web capture for the manufacturing industry. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Manufacturing and Technical Support, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Event Capture Systems is based in Charlotte, North Carolina. Their site is ecsuptime.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Event Capture Systems? Rate it.