Genesys Solutions

Genesys Solutions specializes in integrating devices, databases and customized software to provide solutions that is functional & scalable. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Cloud Management and Technical Support. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Genesys Solutions is based in Englewood, Colorado. You can read more at genesys-solutions.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Genesys Solutions? Rate it.